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Please select the Cubroid product you would like help with and be directed to a FAQ section to help with your problem.
Faq
Support your School's Coding Blocks FAQ section provides answers to our customers most frequently asked questions.
The name of the “Coding Cubroid 2” has been changed to “Coding Cubroid.”
The “Coding Cubroid 3,” which was used on Android, has been discontinued.
For understanding, you only need to watch the video about “Coding Cubroid 2” (now “Coding Cubroid”) available here: https://youtu.be/KFYTj4XBmyE.
Learn how to utilize your coding blocks with the ‘Advanced Cubroid’ app in this guide.
Please note that this is only available for iPad or tablet devices.
This tutorial explains the process and importance of setting group numbers, especially when using more than one set of Cubroid Coding Blocks in shared spaces such as classrooms or exhibitions.
Are your coding blocks not recognized correctly in the apps?
Did you encounter an error during a firmware update?
Are your blocks not functioning properly?
If you answered ‘YES’ to any of these questions, it’s highly recommended to recover the firmware.
Watch this video to learn how to recover your firmware.
This guide provides instructions on updating the firmware using the Cubroid Manager App and Coding Apps.
Faq
Support your School's Curo AI FAQ section provides answers to our customers most frequently asked questions.
Hello,
We are issuing this notice to guide you through the reinstallation process due to an error in the Curo AI program.
Issue:
A malfunction in the Cubroid machine learning feature of the Curo AI 2.0.0 program, preventing proper learning.
Solution:
Please uninstall the existing program and install Curo AI Python 3.0.1.
https://drive.google.com/drive/folders/1Wt_oGpLH9gbXzkH6tsV84At9QH_JzgTx?usp=sharing
Uninstall the currently installed Curo AI 2.0.0 program.
Install the Curo AI Python 3.0.1 file for use.
The basic functionality remains the same as the previous version of Curo AI, but with new Python features added. Note that in the Curo AI Python program, the “Dot Plotting” command block for LED blocks is not available.
For any further inquiries, please contact us through the chat support provided below.
Thank you.
The CuroAI(Scratch 3.0 program) supports only the Windows operating system and does not provide support for the Mac OS or Chromebooks.
Please download the Curo AI for Python Setup 3.0.0 file from the link below.
https://drive.google.com/drive/folders/1Wt_oGpLH9gbXzkH6tsV84At9QH_JzgTx
Having issues connecting the Curo AI program to the Curo AI Blocks? Try these six troubleshooting steps:
1. Scratch Link Issues: Have you tried turning off the scratch link and restarting it?
Sometimes, restarting your laptop can help.
2. Internet Connection: Is your laptop connected to the Internet?
If not, please establish an internet connection.
3. Bluetooth® Activation: Is your laptop’s Bluetooth® turned on? Please enable it.
Note: Depending on your laptop, you might only be able to connect between 1 to 6 Bluetooth® devices due to policy (performance) limitations.
4. Scratch Link Version: Do you have scratch link version 1.4.3.0?
If not, uninstall the current version, download, and install version 1.4.3.0. Then, restart your laptop.
5. Group Number Setting: If your scratch link version is correct, have you set the group number?
If a number is assigned in the Curo AI blocks, you need to match this in the Curo AI program.
The group number setting is in the top right corner of the Curo AI program.
6. Connection Drop within 1 Minute: If the block connects but disconnects within a minute, try restoring the firmware to the previous version.
Over 90% of issues are resolved using the above methods.
Faq
Support your School's Artibo FAQ section provides answers to our customers most frequently asked questions.
This is a video on how to set up ARTIBO.
*Things you need
1. Install ARTIBO Manager app on your smartphone
2. Your wifi id / password
Cubroid Resources
Want to learn more about Cubroid products? Their Youtube channel is full of insightful videos, demos and lessons.